Systems Development Process

Process Preparation – Measurement & Benchmarking

Deployment of Inclusion Systems Assessment^®(iSA)

Phase I – Key Question Addressed: What sustainable diversity & inclusion management processes are in place?

• Inclusion Systems Assessment® (iSA): Quantitative Organizational Data Gathering
• Climate Bridge Survey® (CBS): Quantitative Organizational Data Gathering
• Inclusion Systems Assessment (iSA)

Inclusion Systems Assessment (iSA)

The Five (5) Competency Dimensions to be measured through the iSA are:

• Leadership
• Communications
• Organizational Processes
• External Relationships
• Systems Criteria/Process Management

Focus Groups, Strategic Planning & Recommendations

Phase II – Key Question Addressed: How do people feel about their department/division specifically and the organization in general?

• In Depth Focus Groups: Qualitative Data Gathering
• Strategic Dialogue/Focus Groups

This phase includes:

• Written report with executive summary, recommendations and observations.
• Conducting Focus Groups with existing employees and stakeholders.
• Debriefing of Key Individuals on Focus Group results.

Innovation through inclusion System Development & Training

Phase III – Key Question Addressed: What key themes emerged from earlier phases and how do we implement for sustainable change?

• Aggregated Summary Report of Assessment (Quantitative) and Focus Groups (Qualitative) for the purpose of customized workforce curriculum and strategic planning

This phase includes:

• Training for employees and key stakeholders based upon recommendations from the iSA/CBS and Focus Groups

Validation, Gap Analysis and Continuous Improvement

As the innovation through inclusion system takes gains traction, it is important to validate the adherence to the established innovation through inclusion processes. This is done through a re-deployment of the iSA 18-24 months after the launch and analysis of the initial iSA. This re-assessment allows the organization and management to identify departmental gains as well as challenges and static performance.

This phase includes:

• A post-deployment of the iSA to measure success and/or application of recommendations

I through I Advisory Council Development

After extensive assessment, benchmarking findings and training, the development of an Innovation through Inclusion Council (IIAC) takes place to ensure proper development of innovation through inclusion management plan and improve communication.

The purpose of the IIAC is to:

• Provide solutions based insight and input
• Generate Innovative Ideas
• Ensure that the Innovation through Inclusion Management Plan gains and maintains sustainable traction

Properly implemented, the IIAC will:

• Improve organizational performance through the encouragement and implementation of employee and team contributions which ultimately leads to:
  1) The organization’s ability to better leverage its employees and stakeholders
  2) Market gains through a broader, more diverse customer base.